Text messaging opt-in.
How customers consent to service text messages from AndersonTech Solutions, and the disclosures they see.
This page documents how customers of AndersonTech Solutions LLC (“AndersonTech Solutions”) provide consent to receive text messages from us, and the disclosures provided at the time of opt-in. Our messaging program sends transactional customer-care messages only: repair and order status updates, ready-for-pickup alerts, RMA and warranty updates, appointment reminders, and replies to customer service questions. This is not a marketing program.
How customers opt in
1. In person, at our store. When a customer requests a repair or service at our Clearwater location (1630 N Hercules Ave STE H, Clearwater, FL 33765), our service intake form collects the customer’s mobile phone number directly beneath the following consent disclosure, which the customer acknowledges when signing the intake form:
“By providing your mobile phone number, you agree to receive text messages from AndersonTech Solutions regarding your repair, order, or service request. Message frequency varies. Message & data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent is not a condition of purchase. See our Privacy Policy and SMS Terms at andersontechsolutions.com.”
2. By phone. When a customer requests service by phone and provides a mobile number for updates, our staff read the same disclosure above before the number is added to the service record.
Consent collected through either method applies only to messages about that customer’s own service, order, or account. We do not send promotional or marketing texts, and we never text numbers that have not been provided to us by the customer.
Required disclosures (provided at opt-in and repeated here)
- Program name: AndersonTech Solutions customer care & service notifications
- Message frequency: varies with service activity (typically 2–6 messages per repair or order)
- Cost: message and data rates may apply according to your mobile plan; AndersonTech Solutions does not charge for messages
- Opt out: reply STOP to any message to unsubscribe; one confirmation message will be sent
- Help: reply HELP, call 727-205-6520, or email [email protected]
- Consent is not a condition of purchase.
- No sharing: mobile opt-in information and SMS consent are never sold, rented, or shared with third parties or affiliates for their marketing purposes
Policies
Privacy Policy: https://andersontechsolutions.com/privacy/
Terms and Conditions (including full SMS Terms): https://andersontechsolutions.com/tandc/