Lease return processing: wiped, tested, ready to go back out.
For leasing companies, and for MSPs and resellers that lease hardware. Computers coming off lease come to our Clearwater shop, where every unit is wiped to NIST SP 800-88 Rev. 2, tested, repaired, cleaned, graded and reimaged. They go back to you boxed and ready for redeployment, with a report for every serial number.
The TL;DR
- Who
- Leasing companies, MSPs, resellers
- Devices
- Laptops, desktops, tablets
- Intake
- Ship-in, pickup or prepaid kits
- Sanitization
- NIST SP 800-88 Rev. 2
- Paperwork
- Per-serial report + certificates
- Quotes
- Per unit, per batch
Every unit, every time.
Wipe & certificate
Each drive wiped to NIST SP 800-88 Rev. 2, with a certificate per serial number.
Full test
Every unit is powered up and function-tested before it’s called ready.
Repair
Failed parts are fixed or replaced. Parts and repairs are quoted, not assumed.
Clean & grade
Cleaned, then given an A, B or C cosmetic grade. Grades describe looks, not performance.
Reimage
A clean Windows install or your own image.
Repack
Boxed and labelled, ready for redeployment.
From off lease to back on the shelf.
Send the list
Tell us how many units, what they are and where they are.
Get them to us
Ship in, pickup from the lessee, or prepaid kits to the people holding them.
Intake
Every unit is logged by serial number, with damage and missing items noted.
Process
Wipe, test, repair, clean, grade and reimage.
Back to you
Shipped to you, or held in our warehouse until you call for them.
Back to you, or on our shelf.
Finished units ship back to you, boxed and ready for redeployment. If you’d rather not store them, we hold them in our Clearwater warehouse and ship them out as you call for them. Storage is quoted with the batch, so it’s on the quote before you say yes.
Four ways in.
- You ship them inPallets or boxes, sent to the Clearwater shop.
- The lessee ships them inStraight from the business that had the lease.
- We pick up from the lesseeAlong the East Coast, on our standard pickup terms.
- Prepaid kitsA box and a label sent to each person holding a device. Nationwide.
Priced per unit and quoted per batch. Request a quote.
What you get back.
- Per-serial audit reportEvery unit by serial number: condition, grade, test result and work done.
- Data wipe certificatesOne per serial number, NIST SP 800-88 Rev. 2.
- Damage and missing-item notesWhat came back damaged or without its charger.
- A decision on every failed unitReturned as-is with the report, or recycled with the paperwork. Your call, per batch.
- One point of contactThe shop in Clearwater, not a call center.
Honest about what we hold.
We don’t hold every certification a large ITAD vendor does, and we’d rather tell you that on this page than during an audit. Here is what we follow as documented procedure.
NIST SP 800-88 Rev. 2
In-house wipes with a certificate of sanitization per drive.
R2v3
Procedures followed; downstream material goes to R2v3-certified partners.
In-house destruction
Media that can’t be wiped is physically destroyed at the shop.
In-house recycling
What can’t be reused is demanufactured and recycled at the shop.
Frequently asked questions about lease returns.
Leasing companies, and MSPs and resellers that lease hardware to their own clients. If you own the computers and need them back in rentable shape, this is for you.
Laptops, desktops and tablets coming off lease.
Four ways: you ship them in, the lessee ships them in, we pick up from the lessee along the East Coast, or we send prepaid kits to the people holding the devices. Ship-in and kits work nationwide. If your state isn’t in our service area, contact us for a quote and we’ll see if we can handle your needs.
Every drive is wiped with our in-house wipe process to NIST SP 800-88 Rev. 2, and you get a certificate for each serial number.
Yes. Each unit gets a clean Windows install or your own image, whichever you ask for.
We report what failed and you decide, batch by batch: we return them as-is with the report, or we recycle them and send the paperwork.
It depends on how many units are in the batch. Tell us the count and we’ll give you a date with the quote.
Yes. Finished units can stay in our warehouse and ship out as you call for them. Storage is quoted with the batch.
Per unit, quoted per batch. Parts, repairs and storage are quoted on top, so the quote shows each one.
All modern forms of payment are accepted, including cash, card, and ACH. Lease return work takes a 50% deposit when booked, with the balance invoiced after the units are processed.
Yes — we follow R2v3 procedures and use R2v3-certified downstream partners.
Other services clients add.
Leases coming due?
Tell us roughly how many units are coming back and where they are. We’ll put a quote together, no commitments.