Laptop retrieval for remote employees: kit out, wipe, reimage, reissue.
When a remote employee leaves or a refresh hits, we send a prepaid laptop return kit to their door. When the device comes back, we inspect it, wipe it to NIST SP 800-88 Rev. 2 with a certificate, and reimage it, then forward it to the next hire or your office. Florida-based; kits ship nationwide.
The TL;DR
- Kit
- Prepaid laptop return kit, to the employee’s door
- Shipping
- Tracked · insured when required
- Sanitization
- NIST SP 800-88 Rev. 2
- Certificates
- One per drive
- Disposition
- Reimage · forward · recycle
- Quotes
- Per engagement
Every laptop return kit, every time.
Laptop return kit
A kit sized for the device, sent to the employee’s door.
Pre-paid return
The return shipping is paid, so the employee just packs it and drops it off.
Clear instructions
What goes in the box and how to send it back.
Inspection
The device is checked when it reaches the Clearwater shop.
Wipe & certificate
In-house wipe to NIST SP 800-88 Rev. 2, with a certificate per drive.
Disposition
Reimaged and forwarded to the next hire or your office, or retired through ITAD.
From employee offboarding to the next hire’s desk.
Request a kit
Tell us who’s leaving and what device they have.
Kit on the porch
A pre-paid recovery kit ships to the employee.
Drop & go
The employee packs the device and sends it back.
Inspect & sanitize
Checked at the shop and wiped to NIST SP 800-88 Rev. 2.
Disposition
Reimaged and forwarded, or retired and recycled.
What gets itemized.
- Standard kit (laptop)Box, packing, label, instructions.
- Large kit (desktop / monitor)Reinforced for bigger equipment.
- Inspection & wipePer device, certificate included.
- ReimageYour image, ready for the next hire.
- ForwardRepacked and shipped on.
Kit pricing and delivery area are quoted per engagement. Request a quote.
What you get back.
- Tracking for every kitOutbound and return shipments, tracked and insured when required.
- Intake inspectionThe device is checked when it reaches the shop.
- Certificate of sanitizationOne per drive, NIST SP 800-88 Rev. 2.
- A decision for every deviceReimaged and forwarded, or retired through ITAD.
- One point of contactThe shop in Clearwater, not a call center.
Common scenarios buyers describe.
Laptop retrieval is built for IT teams who can’t drive to the user. These are the situations it fits.
Employee offboarding
Last-day handoffs without IT chasing the device.
Refresh cycles
The new machine goes out, the kit brings the old one back.
Lease returns
Get leased equipment back from home offices before it’s due.
Contractor & loaner returns
Short-term laptops with a hard end date.
Frequently asked questions about laptop retrieval.
Kits ship nationwide from Clearwater, FL, tracked and insured when required. Tell us where your people are during scoping and we’ll confirm reach.
Our in-house wipe process to NIST SP 800-88 Rev. 2, with a certificate per drive. Media that can’t be wiped is physically destroyed in-house.
Yes. Send your gold image and setup steps; see Laptop Imaging & MDM Enrollment.
It’s retired through our ITAD process: wiped or destroyed, then resold, or demanufactured and recycled in-house.
Kits are quoted per engagement; there’s no published per-kit price. Every kit includes the box, packing, a prepaid return label, and instructions. Inspection, the wipe and certificate, and reimaging are itemized on the quote.
Every engagement is quoted. Send what you have and what you need, and we’ll itemize it. There’s no rate card to decode.
All modern forms of payment are accepted, including cash, card, and ACH. Laptop retrieval takes a 50% deposit when booked, with the balance invoiced once the devices come back and are processed, due on receipt.
Other services clients add.
Got remote employees turning over?
Tell us roughly how many devices you need back and where they are. We’ll put a quote together, no commitments.